Privacy Policy

This is the Privacy Policy of HWAYO’s website, which shall include, without limitation, the website and all other pages under the same top level domain name, and all content thereon (the “Site”) as provided by HWAYO, (“HWAYO” or “we”).

This Privacy Policy governs the manner in which HWAYO collects, uses, maintains, and discloses information collected from users of the Site. By using this Site, you agree to the terms of the Privacy Policy and to the collection and use of information in accordance with this Privacy Policy.

HWAYO has the discretion to update this privacy policy at any time. When we do, we will revise the update date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information new collect. You acknowledge and agree that is your responsibility to review this Privacy Policy periodically and become aware of the modifications.

Collection of Your Personal Information

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Your personal information will be transferred to Repulic of Korea, where our headquarters is located. You may visit our Site anonymously, but we may ask you for your name, email address, mailing address, phone number, and credit card information, only for purposes that can be achieved by collecting such information. Among the categories above, we may collect and process your credit card information, which may be a sensitive data depending on the country or state you reside. We will only collect your personal information based on your consent. You may always refuse to provide your personal information, but as a result, our services that can only be provided by collecting such information may be limited.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


“Cookies” are pieces of information that are placed on an individual’s computer hard drive to enable the individual to more easily communicate and interact with the Site. We may use cookies to customize your experience on the Site. We may also use cookies to record how many times a User has visited our Site and what pages the User has accessed. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Site or your interaction with our Site.

IP Address

We may collect your IP (Internet Protocol) address to help diagnose problems with our server and to administer to our Site. An IP address is a number that is assigned to your computer when you use the Internet. This information does not contain any personal information about you. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.

How We Use Your Personal Information

HWAYO may collect and use your personal information for the following purposes:

  • To improve the quality of customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. We may use feedback you provide to improve our products and services.
  • To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site features.
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails.
  • Other relevant services required to achieve the purposes above.

HWAYO may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Duration of Processing Your Personal Information

Hwayo will process your personal information for the minimum period necessary for achieving the purpose above. When the purposes are achieved, Hwayo will delete your personal information in a irrecoverable method.

How We Protect Your Personal Information

HWAYO adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signature. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing Your Personal Information

We will not sell, trade, or rent Users personal identification information to any third party. We may share generic aggregated demographic information not linked to any personal identification regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending our newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us a separate consent.

Third-Party Websites

HWAYO may provide links to third-party websites, but only as a convenience to you. These linked websites are not under HWAYO’s control. The inclusion of a link on the Site is not necessarily an endorsement by HWAYO of the linked website. HWAYO is not responsible for the privacy practices or the contents of any such website or any link contained in any such website. If you provide any personal data through any such website, this will occur on the third party’s website alone. The personal data you provide will be collected exclusively by that third party and will be controlled by its privacy policy alone.

Contacting Us

Questions or comments regarding this Privacy Policy may be directed to the contact below:


Postal Delivery: